Privacy Policy

Mimila Queen
Effective Date: 22 Feb 2026
Last Updated: 22 Feb 2026

This Privacy Policy is issued in accordance with the Personal Data Protection Act 2010 (PDPA Malaysia).

1. Introduction

Mimila Queen (“we”, “our”, “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit or make a purchase from:

👉 https://mimilaqueen.com/ (“Website”)

By using our Website, you consent to the collection and use of your personal data in accordance with this Policy.


2. Personal Data We Collect

Under the PDPA, “Personal Data” refers to any information that identifies or can identify you.

We may collect:

A. Information You Provide

When you:

  • Create an account

  • Place an order

  • Subscribe to newsletters

  • Contact customer service

  • Participate in promotions

We may collect:

  • Full name

  • NRIC (only if required for specific purposes, otherwise not collected)

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information

  • Order history

B. Automatically Collected Data

When you browse our Website:

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data


3. Purpose of Collecting Personal Data

We collect and process your personal data for the following purposes:

  • To process and fulfill your orders

  • To deliver purchased products

  • To manage your account

  • To respond to inquiries or complaints

  • To send order confirmations and updates

  • To improve our Website and services

  • To conduct marketing and promotional activities (with your consent)

  • To comply with legal obligations

We will not use your personal data for purposes other than those stated without your consent.


4. Disclosure of Personal Data

We may disclose your personal data to:

  • Payment gateway providers

  • Courier and delivery partners

  • IT service providers

  • Marketing service providers

  • Regulatory authorities where required by law

We do not sell or rent your personal data to third parties.

All third parties are required to protect your data in accordance with PDPA standards.


5. Security of Personal Data

We implement reasonable technical and organizational security measures to protect your personal data against:

  • Unauthorized access

  • Accidental loss

  • Misuse

  • Disclosure

  • Alteration or destruction

However, no online transmission is completely secure.


6. Retention of Personal Data

We retain your personal data only as long as necessary for:

  • Fulfilling the purpose it was collected for

  • Legal and regulatory compliance

  • Resolving disputes

When no longer required, your data will be securely deleted or anonymized.


7. Your Rights Under PDPA

Under the Personal Data Protection Act 2010, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete data

  • Withdraw consent for marketing communications

  • Request limitation of processing (where applicable)

To exercise these rights, please contact us (details below). A reasonable administrative fee may apply for access requests as permitted under PDPA.


8. Cookies

We use cookies to:

  • Improve user experience

  • Analyze website traffic

  • Store user preferences

You may disable cookies in your browser settings. However, some features of the Website may not function properly.


9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.


11. Contact Information

If you have any questions, concerns, or requests regarding your personal data, please contact:

Mimila Queen
Email: info@mimilaqueen.com
Business Address: 24A, Jln Plumbum Q 7/Q Sek 7, Shah Alam
Phone: +6016 733 6674

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© Mimila Queen 2026