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Effective Date: 22 Feb 2026
1. Returns
We accept returns within 14 days of delivery for eligible items.
2. Eligibility for Returns
To be eligible, items must be:
Unused, unworn, unwashed
In original condition with all tags attached
In original packaging
3. Non-Returnable Items
The following are non-returnable:
Clearance or final sale items
Intimate wear (for hygiene reasons)
Gift cards
4. How to Return
Contact us at info@mimilaqueen.com with:
Order number
Reason for return
Photos (if applicable)
We will provide return instructions and authorization.
Ship the item using the carrier of your choice within the return window.
5. Return Shipping Costs
Return shipping is buyer’s responsibility unless the return is due to a seller error (e.g., wrong item or defects).
6. Refunds
Once we receive and inspect your return:
Approved refunds are issued to the original payment method within 7 business days
Shipping costs are non-refundable
7. Exchanges
If you need an exchange for a different size or item, contact us and we’ll guide you.
Contact for Returns/Refunds:
Email: info@mimilaqueen.com
